Top 3 Ways in Which Techonology Can be Used to Increase Employee Engagement
Employee engagement measurements have become a big deal for good reason; engaged employees are good for business. They lead to higher customer satisfaction, better service, increased sales, higher profits and increased returns for investors. Research conducted suggests that organisations with highly engaged employees outperform their peers by 147% in earnings per share and this is great for employee retention. While Aon Hewittbs Global Employee Engagement Index rose from 62% (2015) to 65% (2016), a staggering 58% of South African workers report feeling disengaged from their work according to the 2015 2nd Annual PDT Report on Employee Engagement. Similarly, the Gallup Daily US Employee Engagement index reveals that as much as 70% of the US workforce is disengaged. Employee engagement is the degree to which employees feel passionate about their jobs, are committed to the organization and its goals, and put discretionary effort into their work. The engaged employee consistently works productively, not for the pay cheque or the next promotion but because they genuinely care about the company and its success. Distinct from employee happiness or satisfaction (an employee may be happy at work and be disengaged) engaged employees bgo the extra mileb, putting in extra effort or hours without being asked to do so. It makes sense then that companies should focus on increasing their levels of employee engagement, but how is engagement increased? Employee engagement is high when employees can connect and collaborate with a shared purpose of vision. Authentic, empathic leadership which incorporates acknowledgements as well as constructive feedback has also been shown to improve engagement. Technology can provide exactly the kind of platform for employees to connect and for leadership to create powerful touchpoints with staff that increase engagement.
Top 3 ways to use technology for increased employee engagement
In a world where, increasingly, teams, employees and their leaders are separated by geography times zones or other physical limitations to engagement technology provides a remarkably effective and cost efficient means to not only sustaining employee engagement but to growing it consistently over time, thus increasing organisational performance on an ongoing basis.